Frequently Asked Questions

  1. Does the business require any certification to increase credibility?
    • However, in Canada, certification is not required for the treatment of these cases. The team has the proper training and courses for the effective treatment of nits and lice. We train with the best clinics nationwide in order to offer quality service and effective treatments.
  2. Are there any health or safety regulations for the lice treatment business in this region?
    • Our team has the necessary certifications in first aid, as well as the adequate preparation and experience to carry out these treatments.
  3. How does the pricing strategy balance affordability and premium service to ensure both competitiveness and profitability in the market?
    • This is not a low-cost service; however, the initial plan is to offer mobile services, which will help maintain competitive pricing. Although lice infestations are more common among low-income individuals, the strategy is to establish partnerships with nonprofit organizations and government agencies so they can cover the cost of the service for those in need.
  4. What specific strategies will be used to build strong relationships with local school, families, organizations, and health centers to encourage referrals and word of mouth marketing?
    • Establish formal collaborations with schools, daycare centers, and health clinics to offer educational workshops on lice prevention and treatment.
    • Partner with nonprofit organizations and government programs to provide subsidized services for families in need.
    • Build a strong online presence through a website, social media, and local community forums.
    • Encourage satisfied customers to leave positive reviews and testimonials.
  5. What key performance indicators will be used to measure the success of marketing efforts, and how will the business ensure repeat customers or long-term client relationships?
    • Reviews
    • Number of clients per month
    • Return on investment
    • Tracking social media interactions 
  6. As demand increases, how does the business plan to scale operations while maintaining personalized and high-quality service?
    • Creating an online booking system
    • Hire and training new staff to offer a quality service
    • Set standards or procedures to offer the service
    • Stablish a removal and preventive treatment clinic
  7. Who are your competitors in this type of business? Kindly describe their services.
    • According to my research, there are no competitors in Terrace, Kitimat, Hazelton, and Prince Rupert. However, my closest competitor is located in Prince George’s, which I consider far from Terrace to become a competitor.  
  8. What is your value proposition?
    • My idea is to offer affordable and competitive prices per hour with no hidden extra charges.
    • Offering non-toxic or chemical-free treatments but effective results.
    • Offering in-home services which make the process easier  
  1. What made you decide to put up this kind of business? What inspired you?

I see this as an unmet need in the city and surrounding areas, particularly during the winter months when lice infestations are common among elementary school-aged children. This issue primarily affects middle- and lower-income families. However, the goal is to establish partnerships with nonprofit and government organizations focused on individual well-being, allowing them to cover the costs for those in need.The market for lice removal services is growing at an annual rate of 7%, presenting a strong business opportunity. Additionally, the low startup costs “thanks to the mobile nature of the service” make this a viable and potentially successful business.

  1. What are your initial investments? How do you plan to open up your business? Will you start in one location or you will open all the areas mentioned in your plan all together (Terrace, Prince Rupert, Hazelton, Smithers)? Will there be people who will assist you when you are starting your business?

Start-up costs will mainly include lice removal tools, treatment products (preferably non-toxic and environmentally friendly), protective equipment, transportation costs (for mobile services), marketing materials and certifications not required. The initial idea is to offer services from home to home, and the strategy to move between the different cities will be to schedule several appointments each day to cover the costs of gas, food, and stay in case of going for a couple of days.  I’ll be working alone.